$5 Flat Rate Shipping | Free Shipping $49+ (Continental U.S. only)

Terms

This website is operated by LolaBea Soap Company. LolaBea Soap Company offers  all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions including those additional terms referenced on this site. These Terms of Service apply to all users. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. 

All content and images used on this site are owned or licensed by LolaBea Soap Company for use on this site only. Unauthorized use is prohibited. 

  

Product Orders

Prices, availability of products and services listed on this site are subject to change without notice. Because our artisan soaps are produced in small handmade batches, there will be periods of time where items will be out of stock. In order to provide you with the highest quality product all soaps are cured for a minimum of 5 weeks before they are packaged and sold. Please check back or contact us regarding future availability. We reserve the right at any time to accept or decline your order for any reason. Orders cannot be cancelled once they have been shipped and all sales are considered final. 

 

Shipping

Shipping is currently available only within the Continental United States (excludes Hawaii and Alaska).

We are committed to fulfilling and shipping orders in a timely manner. Being a small business, we are not able to provide corporate time frames or pricing on shipping. We currently offer FREE Shipping on orders of $49 or more. 
$5 Flat Rate Shipping on all orders under $49. Total shipping time for your order is turnaround time PLUS the time in transit. Please allow 5-7 business days for your order to reach you. Orders are shipped First Class or Priority Mail through the USPS. You will be provided a tracking number and updates after your order is fulfilled. In the event of a lost or missing package we will work with the USPS and you in resolving the matter. We cannot be responsible for lost or stolen packages with a tracking status of “Delivered”. If tracking shows your package as “Delivered,” however you did not receive it, you will need to contact the USPS. 

If you currently reside in the Fort Collins area your order may be eligible for Local Delivery depending upon zip code. If Local Delivery is available to you it will appear as an option at checkout. A $3.00 delivery fee applies. 

Free Local Pickup is available for customers who would like to place an order online for pickup at my home location in Midtown Fort Collins. Simply choose Local Pickup at checkout and your order will be available within a 24 hour window. Contactless pickup instructions will be provided. 

 

Refunds

Soap is considered a personal care item and is not eligible for exchange or return. Any refunds will be issued solely at our discretion. If there is a legitimate issue with your order, we believe in making it right! Please contact us with any questions or concerns.

No refunds will be issued due to dislike of fragrance, color or design. Our goal is to accurately describe and list all fragrance notes present in each soap. While every attempt is made to replicate the designs and colors shown on this site, please know that each bar will be unique in its appearance. LolaBea Soaps are a handcrafted/hand cut item that may show tiny marks, bumps or flaws on their surfaces.

No refunds will be issued on account of an allergic reaction to any of our products. We do not claim our soaps to be hypoallergenic nor can we guarantee that our products will never cause a reaction in every individual. It is the purchaser’s responsibility to be aware of any potential side effects that may arise concerning certain ingredients. If there is a history of skin sensitivity, a patch test is recommended. If irritation occurs please discontinue use and seek medical advice. We will not be held liable in the event of an allergic reaction to any of our products. Individual soap descriptions on this site list key ingredients for that particular bar. Please note that each bar will arrive with a detailed ingredient list on its label. If you have any questions or concerns feel free to contact Amanda at lolabeasoap@gmail.com before your purchase.