Soap is considered a personal care item and is not eligible for exchange or return. Once an order has shipped all sales are considered final. Any refunds will be issued solely at our discretion. If there is a legitimate issue with your order we believe in making it right! Please contact us with any questions or concerns.
No returns or refunds will be issued due to dislike of fragrance, color or design. Our goal is to accurately describe and list all fragrance notes present in each soap. While every attempt is made to replicate the designs and colors shown on this site, please know that each bar will be unique in its appearance. LolaBea Soaps are a handcrafted/hand cut item that may show tiny marks, bumps or flaws on their surfaces.
No returns or refunds will be issued on account of an allergic reaction to any of our products. We do not claim our soap or lotions to be hypoallergenic nor can we guarantee that our products will never cause a reaction in every individual. It is the purchaser’s responsibility to be aware of any potential side effects that may arise concerning certain ingredients. If there is a history of skin sensitivity, a patch test is recommended. If irritation occurs please discontinue use and seek medical advice. We will not be held liable in the event of an allergic reaction to any of our products. Individual soap descriptions on this site list key ingredients for that particular bar, however please note each soap will arrive with a detailed ingredient list on its label. If you have any questions or concerns feel free to contact Amanda at firstname.lastname@example.org before your purchase. It is the responsibility of the user to use our products safely and only as intended. Keep out of reach of children. LolaBea Soap Co. will not be held liable for any injuries or accidents involving our products.